Internet Relay Chat

Author

• Paul Mutton

Short description

Internet Relay Chat (IRC) is a system, which is used by two or more persons in order to collaborate and chat in real-time from anywhere in the world.
IRC users can not only send messages directly between each other, but also join a set of channels (formed by users with a common interest) and send messages that all users in the channel can see.

The aim of this paper is to describe a method of inferring the social network of several IRC users in a channel and producing visualizations of the resulting data.

• The first step of the method is the "Social Network Analysis". It consists in measuring the relationships and flows between users and entities. These results come from an IRC robot. It permits to monitor a channel and to carry out a heuristic analysis of events.

• The second step is the "Visualization of the Social network". In fact, a representation of this mathematical analysis allows to determine and see easily differents facts of the Social Network. So in order to visualize the social network, there are several stages to do:

• The first one is called "Inferring the Social Network". We have to infer the approximate mathematical representation to obtain a social network derived from the heuristics. There is a lot of methods to infer relationships in the graph:
  

• Monitoring occurrences of direct addressing (specification of the user nickname)
  
• Temporal Proximity (determination of question/response and so the link between two users by analysing the time between the messages)
  
• Temporal Density (determination of a conversation between two users by examining the messages frequency and their author)
  
• Monitoring Private Messages: not a valid method (Ethical problem and problem of user presence in many channels)
  

• The second stage is "Examining the Inferred Social Network", that is to say to calculate results and draw conclusions with the help of the graph theoretic structure. Then, it's very practical to deduce conclusions like: the most active user, disconnected social networks...

• The third stage is "Creation of the Visualization" (Drawing Social Networks). It represents which relationships are present and their strength. According to the obtained results, we can make modifications to have the most legible graph : either by using a two or three-Dimensions Visualization or by choosing between the several graph drawing method:The spring embedder or the Modified Spring Embedder Force Model or by limiting the distance of the disconnected networks having used the m-limited Force Model...

Once the visualization was improved, it reveals the structure of the social network and highlights connectivity, clustering and strengths of relationships between users. We also only have to interpret the graph.

Each time that the robot is invocated, it draws a diagram. If the IRC bot stores several sequences, an animation of the evolution of the social network can be obtained after having pieced these together. However it is possible as well to draw a new state of the network from the last stored nodes.

With the same way than in the real life, the bot reduces the weightings of the edges during a relationship is deteriorating because of an prolonged inactivity between the concerned people. Indeed if someone doesn't have anymore activity, he will disappear of the diagram after a while.

Important Citations

Internet relay chat is a system that allows groups of people to collaborate and chat from anywhere in the world. Clearly defined by several RFC documents, it is arguably the most standard real-time chat system currently in use. This work describes a method of inferring the social network of a group of IRC users in a channel. An IRC bot is used to monitor a channel and perform a heuristic analysis of events to create a mathematical approximation of the social network. From this, the bot can produce a visualization of the inferred social network on demand. These visualizations reveal the structure of the social network, highlighting connectivity, clustering and strengths of relationships between users. Animated output allows viewers to see the evolution of the social network over time. Some novel ideas for future work are discussed, showing other useful applications of this system.

[Paul Mutton, 2004]

Visualization of social networks is important, as it allows the viewer to determine facts about nodes and relationships between nodes more rapidly than examining the raw mathematical model.

[Paul Mutton, 2004]

It must be noted that the accuracy of these approximations is very subjective by nature and that the social network derived from the heuristics can be no more than a good guess. However, in practice, we find that the results are generally good.

[Paul Mutton, 2004]

Before we visualize the inferred social network, it is possible to calculate results and draw conclusions by examining the graph theoretic structure.

[Paul Mutton, 2004]

The accuracy of the social network diagrams is a subjective matter. Casual testing has shown participants to be happy with the output, often agreeing with whatthey interpret from the diagrams.

[Paul Mutton, 2004]

References

[Mutton P.] Inferring and visualizing social networks on Internet relay chat. In: Information Visualization, 2004. IV 2004. Eigth International Conference on Information Visualisation, pages 35-43, Canterbury, United Kingdom, 14-16 July 2004.

Evaluation Reference

[Mutton P.] Inferring and visualizing social networks on Internet relay chat. In: Information Visualization, 2004. IV 2004. Eigth International Conference on Information Visualisation, pages 35-43, Canterbury, United Kingdom, 14-16 July 2004.